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Receivables in CounterPoint

This self-paced lesson is designed for the users of NCR Counterpoint who need to understand how to set up and process accounts receivable functions in NCR Counterpoint. In this training lesson, you will learn:
  • The terminology used in NCR Counterpoint related to accounts receivable (“A/R”)
  • The different types of A/R documents that can be produced in NCR Counterpoint, the functions that produce them, and their impact on a customer’s balance
  • The ways to apply and re-apply payments (or “cash receipts”) received from a customer
  • How to make adjustments to a customer’s account
  • How to assess finance charges to customers’ past due balances
  • How to use the Account Management function to manage information for an A/R customer
  • How to print statements for A/R customers
  • How to print an Aging Report of customer receivables
  • How to print the Open and Unposted Documents Report to see open A/R activity to customers
  • How to print the Recalculate Customer Balances Report to view and correct discrepancies between customer unposted balances and open receivables activity
The lesson contains demonstrations and activities that simulate use of each activity in NCR Counterpoint exactly as you would if you were actually in the application itself. Learning Checks at the end of each topic help you to evaluate what you have learned. Approximate Length: 2 hours